TERMS & CONDITIONS

GENERAL CONDITIONS OF SALE
1 RATES
Rates signs at April 1, 2010, subject to typographical error. Our prices are unit and duty-free in Euros and from our warehouses. This tariff is subject to change without notice and does not constitute a contractual commitment.

2 SAMPLING
Samples are sent on a paying basis and are neither retaken, nor exchanged.

3 COMMANDS
First command must ' conduct by returning order to Turbulence. It must be accompanied by an extract of Kbis and a RIB for opening of an account.
Further to an order already registered will necessarily make the new dune object command and a new expedition.

4 - Shipping & transportation
¢ FRANCO OF PORT 750 EUROS + VAT

Any order placed at once by mail or by email to info.turbulence@gmail.com by an amount greater than or equal to 750 euro HT will be FRANCO of PORT for the metropolitan France.
For Corsica and DOM TOM, consult us.
Package postage:
Amount of less than €15 order: €8 HT
Amount of order between 16 and €99: €15 HT
Amount of order between 100 and €298: €23 HT
Amount of order between 299 and €499: €26 HT
Amount of order between 500 and €749: €29 HT

5. RECEPTION OF GOODS
The goods travel at the risk and peril of the recipient regardless of the mode of transport. From 01/10/07, all received merchandise must be controlled in the presence of the carrier and in case of damage, the receipt of transport must mention in detail and full information about the condition of the goods and the missing quantities: parcel opened, scotch torn, missing x parts.
Lack of mention of these specific reservations, no claim will be accepted.
These reserves must also be made to the carrier responsible for delivery by LR + AR within 48 h.
All goods to be delivered to a third party travel under the full responsibility of the buyer who must control or check the quality, quantity, colors and sizes. No claim will be accepted more than 48 h after receipt by the recipient. No application for amendment of address by the customer will be accepted after departure of the goods.

6 PRODUCTS
The Turbulence catalogue is not contractual.
Amendments to the technical or qualitative specifications can intervene on these products without incurring the responsibility of group Turbulence be.
Slight colour variations can also occur and can result in the refusal of acceptance of the order.

7 STOCK AVAILABILITY
All products from our catalogue are followed and available from stock in our warehouses.
However breaks stock and/or unintended deletions of articles can occur and the Turbulence group cannot in any way be held responsible for.

8 CLAUSE OF RESERVE OF PROPERTY
Law n ° 80335 of May 12, 1980: transfer of ownership occurs only after complete payment of the price of goods sold, even after filing for bankruptcy.

9. DELAY IN PAYMENT
Any delay in payment will result in: charges at the rate of 1.5% per month, and compensation in the amount of 1.5% per month penal clause.

10 COURT COMPETENT
In case of dispute, only the Annecy Tribunal is competent.

11. REGULATION
By cheque or bank transfer to the command.
By CRL at 30 days net subject to acceptance by our credit.
No discount for early payment or cash payment.

12. RETURN OF GOODS
No returned merchandise will be accepted except exceptional authorization of our commercial Department. For any return granted: compulsory indication of the invoice concerned at the request of return and okay back to paste on the package returned to our warehouse at the expense of the buyer.
In this case, this return of merchandise will systematically result in the following penalties:

  • Invoicing of transport go any part order in Franco initially
  • Flat-rate billing of 10% of the value of the merchandise returned with a minimum of €15 HT.

13 BALANCE
The remaining balances of command will be systematically maintained during a maximum period of 3 months (unless otherwise ordered on your part) and sent postage (except DOM TOM).
The dates of availability of these balances are reported indicatively and are subject to change without any obligation on our part.